How can we help?
Find answers, troubleshoot issues, or reach out for support
Troubleshooting
Slideshow Navigation
Slideshow not advancing with keyboard?
- Ensure you're in fullscreen mode for keyboard controls
- Check if your keyboard focus is on the slideshow
- Use the on-screen navigation buttons as an alternative
Navigation buttons not responding?
- Refresh the page to reset the controls
- Try exiting and re-entering fullscreen mode
Display and Visual Issues
Images not loading properly?
- Clear your browser's cache and reload the page
- Check your internet connection
- Try a different browser if the issue persists
Fullscreen mode not working?
- Check if your browser has permission to enter fullscreen
- Press ESC to exit any stuck fullscreen states
- Update your browser to the latest version
Content and Text Issues
Text appears cut off or overlapping?
- Try adjusting your browser's zoom level
- Resize your browser window
- Toggle fullscreen mode to reset the layout
Still need help?
Contact our support team at [email protected] and we'll help you resolve any issues.
Frequently Asked Questions
How does the age-appropriate content adaptation work?
Our system analyzes the content and adjusts vocabulary, examples, and complexity based on the selected age group, ensuring optimal understanding and engagement.
Can I customize the storytelling style?
Yes! You can choose from our preset styles or create your own custom style by describing exactly how you'd like the content to be presented.
What types of Wikipedia articles work best?
Any Wikipedia article can be adapted! However, articles about science, history, biography, and general knowledge topics tend to produce the most engaging results.
How long does it take to create an adaptation?
Most adaptations are ready within a few minutes, though processing time may vary based on article length and complexity.
Can I save or share my adaptations?
Yes! You can save adaptations to your library and share them with others using a unique link.